PayAsUGym is an online marketplace (think Rightmove or AirBnB) for fitness, empowering customers to search for, compare and buy flexible access to fitness facilities online. As a VC-backed category leader, PayAsUGym is experiencing extremely fast growth and as such, we are now looking for highly motivated Operations Executives to join our team. These roles will be based in our brand new London Waterloo HQ, and report in to our Head of Operations.
The role puts you right at the heart of our business, and on the front-line of dealing with our gym partners, ensuring they are onboarded effectively and trained to provide a first class customer experience in the gym. You will also carry our mystery shopping and auditing of gym partner compliance with the requirements of our platform, and will be the first point of call for gyms that require our support.
- At least 1 year of experience within a similar operational role
- Familiarity with two-sided marketplace models and a passion for fitness
- Problem-solving aptitude
- Exceptional interpersonal skills
- Great telephone manner
- Resilient personality
- Competitive salary
- Gym membership
- Company pension
- Regular team socials